Quality Cavalry is here to define or improve your processes
Consistent work proccesses are the key to consistent quality. Just think about putting together anything even slightly complicated. Without the instructions the final product will probably be missing a few parts and may not function at all.
Having consistent work processes will guide your employees to produce the highest quality product with every handoff to the next workstation being smooth and efficient. Your employees may already be doing a great job but when a new employee is hired or someone has to fill in at another workstation then process instructions will ensure the continuing high quality of your product.
Gary will work with your employees to not only document their work processes, but also document their "tricks of the trade" needed by new employees. Gary will also apply his process improvement knowledge using lean and six sigma techniques combines with CMMI and ISO 9000 experience to make your processes better than ever.